FAQ

Where does Ivory Haus. ship to?

We ship everywhere!

How long will it take for my order to arrive?

For Australians, our registered parcel delivery service will have your order delivered within 7-14 business days. Please allow extra time if ordering the DIY Iron on Transfers or personalised items as they are made to order.

If your delivery has been delayed please contact us at hello@ivoryhaus.com.au

How much is shipping?

For Australian residents, shipping is $5 (regular parcel post).

If your order is urgent you can select Express Shipping for $20. We will have your order on it's way within 2 business days (applies to in-stock items and non personalised items only).

For our International friends, shipping starts at just $18 and is shipped by either standard or express posting with door to door tracking.

I'd like to buy multiple products, can I have discount? 

We have structured our pricing to give you the best value and to be very competitive within the industry. If you are ordering more than 10 items or would like to place a wholesale order please email us at hello@ivoryhaus.com.au to receive a discount code. 

When is the next Ivory Haus Wedding Fair?

Our next event is on Sunday April 18th at Mercure Ballarat.
If you are interested in exhibiting please contact us for an application form at weddingfair@ivoryhaus.com.au

  

I would like more information on Ivory Haus Elopements or Intimate Weddings.

We would love to hear from you. Please email hello@ivoryhaus.com.au for an information pack.

Still have an unanswered question?

Flick us an email at hello@ivoryhaus.com.au

Interested in our Elopements or Intimate Weddings? Leave your details here and we will reply to you ASAP

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